You arrive at qwant.com but the page is blank, misaligned, or showing errors? It happens. Here are the checks to perform to restore normal display.
Step 1 — Clear cache and cookies
A corrupted browser cache is the most common cause of display issues.
To clear the cache and cookies for qwant.com only (without affecting the rest):
- On Chrome, Edge, Brave: type
chrome://settings/cookies/detail?site=qwant.comin the address bar and delete the data. - On Firefox: menu Settings > Privacy & Security > Cookies and Site Data > Manage Data.
- On Safari: menu Safari > Preferences > Privacy > Manage Website Data.
After clearing, reload qwant.com with Ctrl+Shift+R (PC) or Cmd+Shift+R (Mac).
Step 2 — Disable your extensions
Some browser extensions can interfere with Qwant:
- Overly aggressive ad blockers (uBlock Origin in strict mode, NoScript).
- Privacy extensions that remove essential scripts.
- VPN or anti-tracking tools that block Qwant resources.
Disable your extensions one by one and reload qwant.com between each to identify the culprit.
Step 3 — Test in private browsing
Open a private browsing window (Ctrl+Shift+N on Chrome, Cmd+Shift+P on Firefox) and go to qwant.com. Private browsing disables most extensions and uses a clean state.
If Qwant works correctly in private browsing, the issue comes from your usual browsing profile (extensions, corrupted cookies, modified settings).
Step 4 — Update your browser
An outdated browser might not support some modern Qwant features. Check that you are using a recent version of your browser:
- Chrome: menu > Help > About Google Chrome.
- Firefox: menu > Help > About Firefox.
- Edge: menu > Help and feedback > About Microsoft Edge.
The browser will update automatically if a newer version is available.
Step 5 — Test on another browser
If Qwant does not work on any of your browsers, the problem is probably related to your connection (DNS, ISP, firewall, antivirus).
If Qwant works on another browser, the problem is isolated to your original browser.
If nothing works
Contact support specifying:
- Your browser and its version.
- Your operating system.
- A screenshot of the issue.
- Any error message displayed.