Didn't find an answer in the help center? Here's how to reach us.
Contact User Support
For any bug, account issue, usage question, or report, please use the support form integrated into the help center.
- Click the Contact button at the top right or at the bottom of each page.
- Fill out the form with:
- The browser and system you are using.
- A detailed description of the problem or question.
- The URL of the search or page concerned, if relevant.
- A screenshot if it helps to understand the issue.
- Submit the form.
Our team will respond by email as soon as possible.
Specific Requests
Some requests have a dedicated, faster channel:
- Right to be forgotten or GDPR request → Right to be forgotten: how to make my request
- Report illegal content → Report illegal content from Qwant
- Partnership, press, or commercial inquiries → Contact partnerships, press, and commercial
- Site indexing → section Publishers and webmasters of the help center
Before Submitting a Ticket
These steps solve most problems:
- Search the help center: most questions are answered there.
- Test in private browsing: if the problem disappears, it is probably an extension or cookie in your browser.
Social Networks
We are present on social networks for Qwant news, not for technical support. Never share sensitive information on these channels. You can also join us on Discord for a more community-based experience.