{"article":{"id":48074865008529,"url":"https://qwant.zendesk.com/api/v2/help_center/en-us/articles/48074865008529.json","html_url":"https://help.qwant.com/hc/en-us/articles/48074865008529-What-to-Do-If-the-AI-Gives-an-Incorrect-Answer","author_id":46426822342289,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"upvote_count":1,"downvote_count":0,"section_id":47119937226001,"created_at":"2026-06-24T13:28:21Z","updated_at":"2026-10-19T14:00:48Z","name":"What to Do If the AI Gives an Incorrect Answer?","title":"What to Do If the AI Gives an Incorrect Answer?","source_locale":"fr-fr","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-07T14:13:49Z","user_segment_id":null,"permission_group_id":32021775980433,"content_tag_ids":[],"label_names":[],"body":"<p>Have you spotted an error in a Qwant AI response? Here’s how to report it and help us improve the system.</p><h2 id=\"h_01KVWX1XFBDDG197DSBA2174V6\">Reporting an Incorrect Answer</h2><p>Below each AI answer, feedback buttons allow you to report the issue in just a few seconds.</p><ol>\n<li data-list-item-id=\"ec91db78278f013182ff45e497e5e1f7b\">Locate the AI answer in your search results.</li>\n<li data-list-item-id=\"edb4c92b72cc45e63fba66b7aeb18a29c\">Click on one of the thumbs up/down buttons below the answer.</li>\n<li data-list-item-id=\"e6ba09a4c21886edb887d478d4f015239\">Choose the reason that best fits: factually incorrect information, improperly cited source, inappropriate content, other.</li>\n<li data-list-item-id=\"e4c544f4de9274e12769313a379889655\">Add a comment if you wish, then submit.</li>\n</ol><p>Your report is sent to our team, who reviews the feedback to improve the quality of generated answers.</p><h2 id=\"h_01KVWX1XFD03H3P1D47QB70GMV\">Why Can the AI Make Mistakes?</h2><p>Artificial intelligence models can produce errors, even when relying on real web sources. The most common cases are:</p><ul>\n<li data-list-item-id=\"eb14e5f8947e65f2253c54370bef9c48a\">\n<strong>Outdated source</strong>: the AI relies on an old web page that is no longer up to date.</li>\n<li data-list-item-id=\"e7ec4640f7460994933fd0477762be5e3\">\n<strong>Misinterpretation</strong>: the AI summarizes a page but misunderstands the meaning of the original content.</li>\n<li data-list-item-id=\"e4ff430ec6d25fb5c4de8ff80688f75b9\">\n<strong>Confusion between sources</strong>: multiple conflicting results exist, and the AI does not identify the most reliable one.</li>\n</ul><h2 id=\"h_01KVWX1XFENJDJEYYCWS3XKZZQ\">How to Verify an AI Answer?</h2><p>The sources used by the AI are <strong>always cited in the answer block</strong>. If in doubt, open the source links and verify the information directly at the source. This is a good habit to maintain for any important information, regardless of where it comes from.</p><h2 id=\"h_01KVWX1XFFJ90FQPZAC74VD0T7\">Completely Disable AI Answers</h2><p>If you prefer not to see AI answers at all, you can disable them from your Qwant settings.</p>","user_segment_ids":[]}}